How to Learn Internet Marketing

Internet marketing is an essential part of all business models. Unless you sell directly on the web, you would like to encourage customers to come to your site and see types of your skills, or join a discussion. Whether you possess your very own business and should try to learn online marketing strategies or you want to pursue a profession in marketing, there are a true number of ways you can gather the skills needed to be an Internet marketing professional. You can decide to join classes, or find out and research the fundamentals of Internet marketing free of charge.

Method 1: Starting out in Internet Marketing

1) Browse the net. In case you are older, nor have much knowledge with the Internet, the very first thing you must do is get familiar with online promotion, such as banner advertisements on the relative sides of web pages, online shopping and on-line marketplaces, such as for example Craigslist, eBay and amazon. If you don’t have the basic Computer and internet skills necessary to accomplish buying, navigating and selling the web, you should join classes then. Low-cost or free of charge classes are given by neighborhood libraries and Lifelong Learning classes often.

2) Join social mass media accounts. The easiest method to understand social mass media is to dive involved with it. Sign up for free of charge accounts on Facebook, Twitter, Pinterest, Google+.

3) Seek a level in advertising with a concentrate on online or online marketing. If you are just leaving high school and you are thinking about marketing and business, this is probably the best path for you personally then. Research marketing programs that concentrate on Internet marketing and learn the basics 1 course at a right time. After completion, you will be ready for an entry-level job at a marketing firm. You may use your knowledge to advertise your own items or ideas also.

4) Take an Online marketing class, in case you are unfamiliar with the essential steps of business advertising and online advertising. If you don’t know how to setup accounts, create a website, make use of Google work or providers with a graphic/internet developer, this may end up being the easiest method to learn. Many businesses provide this online marketing tutorial program. You can join it on the web for a cost from $50 to $1,000. If you can, hire and instructor, that way you can obtain an interactive education.

Method 2: Understanding Online Marketing Basics

1) Learn the basics of Internet analysis, if you would like to learn online marketing for free. For anybody who knows the fundamentals of social media, SEO (SEO), Google news and website building blocks, you can likely learn Online marketing by yourself then. A big component of advertising is understanding your competition, market and data analysis.

* Determine your market. This is something that should be obvious from the moment you select an ongoing service or item to market. However, you may want to research what part of that marketplace is on-line and what part is done through mobile phone or in-person sales.

* Determine who your primary online competitors are. Analysis how they work, how they market and what size of you be shared by market believe they have. Join e-newsletters, research their pr announcements and determine the weaknesses and strengths of every online competitor. You may need to buy something from them to be able to know how they complete their product sales process.

* Determine who your ideal client is. For just about any product, you need to be capable to see who’s buying the product. Once you determine your demographic, you can determine where they spend their period on the Internet.

2) Interpret the info which you have gathered. Produce reviews using Google Analytics, spreadsheets or software program that show the marketplace, customer and competition data. You can get software or on the web which will help you make reviews or charts showing where your ideal consumer is purchasing and who your primary competitors are. That is especially important if you have superiors to that you must provide results. Although you could be able to turn data into a strategy easily, graphs and reports are crucial to be able to communicate that data to individuals who control the budget. Spend time making in depth reports and building a PowerPoint presentation predicated on your research perhaps.

3) Create a strategy. Utilize the conclusions and research from your own reports to develop an effective strategy to achieve your target demographic. Begin by using the techniques which were successful for your competition, search for more innovative techniques then. Your strategy shall probably require a budget to employ writers to accomplish SEO articles, graphic designers to accomplish ads, and web site designers to revise or create an internet site. You may even need to hire visitors to update your business’s cultural media accounts daily.

4) Create internet marketing campaigns and monitor them well. Ensure that your site uses analytics or make use of Google Analytics to ensure that you understand which methods are effective and that are not. That is a forgotten guideline of online marketing often, but it may be the only method to see your return of investment (ROI).

* Internet marketing nearly includes launching many promotions at once always, which explains why they are thus important to track. A website might be marketing through e-mail blasts, You Tube videos, public media accounts, internet banners, online marketers, SEO, weblogs and more.

* Understand that see’s are the important to many online marketing. Companies are looking for methods to ensure their site and item are being listed on the first web page of a Google, Bing or yahoo search.

7 Game-Changing Marketing Trends You Need To Know About

Over the last few years, technology has changed a lot. The pace of change in technology is very fast. It is getting even more difficult for marketing firms to keep up with this change in technology. So what kind of technological change should you expect soon? You need to be prepared for these upcoming changes. Here are some, coming very soon:

1. Relationship Marketing

Relationship marketing is also known as customer relationship management (CRM). It is focused on long-term engagement and relationships with the customers instead of short term relations. The aim of relationship marketing is to emotionally engage customers with the brands. This leads to free word of mouth marketing and loyalty. It is different from traditional marketing approach because it is not focused on individual profit generation.

2. Marketing Automation

Market automation refers to the latest technologies and software that are designed for marketing departments. These software and online channels are used to promote products at different platforms like emails, blogs, social media and websites.

3. Location-Based Marketing Technology

The location-based technology uses mobile phone location for marketing the products. It is another direct marketing strategy. An opt-in is usually activated to process this type of marketing. What actually happens is that when opt-in is activated it starts tracking the location of device holder and sends a text about nearby product or service which is available. This includes any free coupon schemes or any discount deals. This technology actually bridges the physical gap between customers and the available products in their nearby places.

4. Virtual Reality

One of the most prominent marketing strategies that should be utilized by every marketer is virtual reality. Virtual reality artificially creates sensory experiences. It can be aimed at sight, hearing, smell, taste, or touch. It is used in the depiction of business products, games, movies, and arts.

5. Ephemeral Marketing

Snapchat is one of the best examples of ephemeral marketing. It is one of the latest leaps in technological development. Marketing firms and businesses can use it for their own benefit. Ephemeral marketing means providing something to the customers for a very short period of time. This has many advantages. For instance, when discounts and special offers are announced like this for a limited time period it will enhance the excitement of customers. Similarly giving a sneak peek of the new product, which is not yet launched in the market, could also increase the excitement of people. In this way, people will be more attracted towards the product.

6. Search Past Search Engines

Many social media sites like Facebook and Twitter are trying to create their own search engines. It will also boost the marketing opportunities for the marketers so they need to be prepared for this change.

7. The Internet of Things

Internet of things is actually a network of physical objects. For instance vehicles, devices, buildings etc. which are electronically connected with each other. For marketers, it means that their data is more easily accessible to the customers so they can market their products more efficiently.

Marketing Public Library Services in Sierra Leone

Introduction

The concept of instituting marketing principles to non-profit institutions such as library and information Services is no longer a controversy. Organisations operate in an environment of change. Today we live in a global market for many goods and services in which technology, purchasing power and many factors change on a regular basis. One of the key functions of marketing is to find out how these changes affect clientele’s wants and needs and to develop organisational strategies and plans that will ensure that the library meets these challenges (Dransfield and Needham, 1995). It is therefore not surprising that public librarians are joining the marketing bandwagon. This article explores the marketing activities in the operations of the Sierra Leone Public Library services.

Public Libraries

A Public Library is funded wholly and partly from public funds and the use of which is not restricted to any class persons in the community but freely available to all. It is a major agency of enlightenment for adults, providing for children the recorded experiences of others which will help them grow into adults.

Usherhood (1981) defined Public Library as an organization established, supported and funded by the community, either through local, regional or national government or through some form of or other community organization. It provides access to knowledge, information and works of imagination through a range of resources and services and equally available to members of the public community regardless of race, nationality, economic and employment status and educational attainment.

The Sierra Leone Library Board (SLLB)

The Sierra Leone Library Board (SLLB) was established by Ordinance in June, 1959. The setting up of the Board was envisaged in the Government’s White Paper on Educational Development in 1958 and its functions outlined therein as follows:

• To provide a national/public library Service;
• To support and reinforce programmes of adult and fundamental education;
• To provide effective services for children and young adults including requisite services to schools;
• To provide much needed information and references services;
• To provide where needed adequate services for special groups, that is women and girls, language groups.

The Central Library is designed to give public services to Freetown and also to function as headquarter of the National/Public Library services and to provide accommodation for a growing collection of book and non-book materials in the country. It does all technical processing of stock for the Regional and Branch Libraries and has an Adult Lending Reference and a Children’s department.

Libraries are charged with responsibility to provide information service to support educational, recreation and personal endeavours of the members of their respective communities and the Sierra Leone Library Board is not an exception to that. The following services are provided at the Sierra Leone Library Board to Clientele:

Children Services

The Sierra Leone Library Board provides information services to children by the provision of books and other materials for children which are often housed in a special section known as the Children’s Library. A special service for children known as child orientated educational programme specially designed for younger library users is included in the children’s library services. They also provide services to children through storytelling, drama/play and reading aloud.

Book Borrowing and Lending Service

The main task of Sierra Leone Library Board is to provide the public with access to books and periodicals. The Sierra Leone Library Board typically offers access to a variety of books which are available for borrowing by anyone with the appropriate library card.

Current Awareness Service

At the Sierra Leone Library Board, current awareness service is aimed at bringing to the notice of potential users, newly available documents and information services. This is done by collating information and producing new secondary sources, circulating current periodicals or other documents acquired and producing and distributing one or more forms of bulletins.

Selective Dissemination of Information

A more personal information service is being run at the Sierra Leone Library Board in which the library constantly notifies library users about particular information/materials matching them in a profile of the information needs and research pre-occupation of their clientele. This is done by either bringing references to relevant items to the notice of their clients and by obtaining copies and then supply the documents themselves to library users.

Outreach Services

The Sierra Leone Library Board provides outreach information services which is committed to developing library outreach programmes for non-users, the undeserved, and people with special needs in the communities in restricted areas.

Computer and Internet Services

In an attempt to bridge the digital divide, information resources and government services are being provided online by the Sierra Leone Library Board. This is done by providing access to the Internet and public computers for users who otherwise would not be able to connect to these services.

Library Marketing

Marketing is often viewed as a set of strategies and techniques that belongs to administrators outside of librarianship. But, librarians are also involved in the marketing process. The essence of marketing involves finding out users needs and want, then setting out to meet these needs.

Marketing according to Weingand (1995) “can be viewed as a process of exchange and a way to foster partnership between the library and its community” (p.296). In order to maintain the relationship between the public library and the community, marketing strategies have to be employed as effective tool.

Marketing in the public library means more than simply promotion or selling. It is more concerned about user needs. Marketing the Public Library is a social and managerial process by which products and services as well as values are exchanged in order to fulfill individuals or group needs. Marketing refers to those instruments through which information, both raw and processed, are transmitted to its members. Promotion or campaigning is but two activities in the broader exercise of marketing

Planning Library Marketing Programmes

The continued existence of libraries, if not their survivals, may well depend upon the use of marketing and planning strategies, communicated through effective public relations, to significantly alter the perceived role and position of the library in society.

In a real sense, Public Relation is the promotion component of a full marketing plan of library programmes. It can be seen as the communicated module which serves the promotion function; conversely, it may be easily depicted as a philosophical relationship between library and community which serves as a guiding light for promotion activities.

Both communication and research skills serve well in the marketing planning process of which Public Relations is an important component. Specific skills and knowledge are also needed in marketing planning programs for libraries. It goes without saying that both ongoing marketing planning and programmes, and in particular, how the needs of different groups of users differ from each other. Library and information services are complex entities, as are the human users and potential users of these services.

Planning, promotion and campaigning are but all activities in the boarder exercise of marketing. User studies therefore, have a very wide range of uses in relation to the planning of library marketing programmes of a service. They contribute in the planning, promotion and development of library services. In their contribution they help in the understanding of different user group behaviour and their needs, and can assist in effective campaigning and planning process.

Three steps to planning library marketing programmes are:

• Knowing what your beliefs are and therefore what you want to achieve;
• Communicating these beliefs as practical objectives to the people with whom you work, in order that these objectives can be fulfilled; and
• Creating a vehicle which allows this to happen. This can only be achieved by defining the basic components and through organization.

Methods of marketing in Sierra Leone Library Board

Book Displays and Exhibitions

Displays and exhibitions are widely used in most public libraries as a marketing strategy to sell their products or items. The SLLB displays jackets of new books which are not yet included in the lending department for easy access by users and to increase usage. It is also a means of drawing the attention of users and non-users to particular aspects of library resources and services.

Printed materials and Publications

In order to make a very good image of the public library and for public librarians to establish better communication between the library and users, publicity programmes are put in place by the management of the Sierra Leone Library Board through news release. The management also considers annual reports and newspapers as basic publicity techniques. Publications such as bibliographies, guides and brochures are used by the library to communicate with the wider public.

Public Relations Office

Public relations according to Usherhood (1981) is concerned with gaining of public support for an activity, cause, movement or institution. It is a process that furthers mental understanding and cooperation between a government; or any organisation and its various publics. The Sierra Leone Library Board has a Public Relations Office charged with the responsibility to enhance a smooth system of communication.

User Education/Readers Advisory Service

This could be described as training a group of users in the effective use of the library and its resources. It is used to stimulate the users to make greater use of the library and introduces library staff to clientele who might be reluctant to seek their assistance. This is the principal means through which library staff can learn about readers’ needs, opinions and habits. Good communication with readers enables staff to inform and influence readers.

The Media

These involve printed and audio-visual forms of communication and any necessary equipment to render them usable. The Press, radio and television are important means of publicising information service, since they offer potential of reaching many people from all walks of life. The media are cultivated so that messages are distributed with regularity. Publicity mechanism such as news releases, special events and brochures can also be employed.

The Social Media Groups (SMG)

The Sierra Leone Library Board makes use of the Social media groups such as ‘Facebook’ and ‘Watsapp’ as an effective way for publicity in order to put their messages across to users of their services.

Challenges of Marketing Library and Information Services at the SLLB

A lot of challenges have militated against the effective planning and implementation of library marketing programs at SLLB. The following are some of the challenges:

• Inadequate Staff: Although staff numbers have been maintained, the ratio of professional staff is very low. The library is manned mostly by paraprofessionals who mostly lack the skills to plan and implement marketing programmes.

• Finance: The library depends heavily on government subsidy. The government has no specific or substantial funds for the running of the library thus the library administration has to foot most of the bills that have to do with marketing. The irregular flow of funds has served as a barrier to the progress of marketing library and information services at the SLLB.

• Lack of standard printed materials and publications: The SLLB lacks most standard printed materials and publications due to poor planning of marketing programmes. This negligence has made the library handicapped of public relations tools in the form of printed materials and publications such as newsletters, questionnaires, diaries and calendars.

• Displays are improper and exhibitions seem almost absent: The library depends mostly on donations and most of the books are acquired without jackets. Therefore displaying book jackets in inconsistent. In fact exhibition programmes are yet to survive as they are only recently introduced. The library lacks relevant display and exhibition materials to mount these activities.

• Inability to organize frequent Radio Programs: The SLLB lacks media communication facilities. The library cannot frequently organise radio programmes on its own because of lack of funds. The absence of radio programmes stands out as an acute problem to the progress of marketing programs in the library.

Conclusively, marketing is the instrument that libraries use to transform their aims and objectives into operational plans of action. In most developing countries’ public libraries such as the SLLB, marketing strategies cannot operate properly due to the existence of bottlenecks in planning programmes. Good marketing programmes actualise the plans and measures necessary for the achievement of goals and objectives.